ForeverFrom - Terms of Use

Effective Date: January 27th, 2026

These Terms of Use ("Terms") govern your access to and use of our services, software, websites, applications, APIs, and other offerings (collectively, the "Services"). By registering for or using our Services, you agree to be bound by these Terms. If you use the Services on behalf of an entity, you represent that you have the authority to bind that entity.

Your use is also governed by our Privacy Policy, which describes how we collect, use, share, and protect your data, including our practices around personalized advertising. While the Privacy Policy is separate, it is integral, and you should read it carefully.

1. Eligibility, Registration & Accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account or use the Services.

We require all users to confirm they are 18+ during sign-up and we reserve the right to request government-issued ID to verify age if we have reason to believe a user is underage. Accounts found to be operated by minors will be terminated and all data will be permanently deleted in accordance with our Privacy Policy.

Registration & Account Information.

To access certain features, you must register for an account and provide accurate, current, and complete information. You are responsible for maintaining confidentiality of your login credentials and for all activities under your account. You must notify us promptly of any breach or unauthorized access.

Authority for Entities.

If you are using the Services on behalf of a company, trust, family unit, or other entity, you represent and warrant that you have authority to bind that entity and that all obligations hereunder apply to that entity.

Software Updates & Automatic Updates.

From time to time, we may push software updates, improvements, patches, or upgrades to your client applications or interfaces. By using the Services, you consent to such updates.

2. Permitted Use & Restrictions

Permitted Use. Subject to your compliance with these Terms, you may access and use the Services (including submitting your data such as conversations, memories, voice, photos, videos, social integrations, and related inputs) to generate, share, maintain, and interact with your digital legacy.

ForeverFrom does not use conversations, memory content, voice recordings, health-related information, or other sensitive personal information for advertising or cross-context behavioral targeting without your explicit, separate, opt-in consent. Any optional future advertising programs will require a separate affirmative agreement, which you may decline without affecting your access to the core Services.

Usage Policy / Prohibited Conduct.

You may not use the Services to:

  • Violate applicable law, regulation, or third-party rights (privacy, publicity, intellectual property, etc.).
  • Submit data or content that you do not have rights or consents to provide.
  • Reverse engineer, decompile, or derive the source code, underlying models, or algorithms, except as permitted by applicable law.
  • Scrape, extract, or harvest data (except as expressly permitted) or circumvent rate limits, quotas, or safety mechanisms.
  • Use AI Outputs to build or train directly competing models or products, unless expressly allowed.
  • Misrepresent AI-generated content as wholly human-generated when it is not.
  • Create or disseminate harmful, harassing, defamatory, deceptive, or illegal content.
  • Use the Services in any way that would degrade or harm the integrity of the platform or other users.

We may change or refine our permitted use / usage policy ("Usage Policy") over time. Material changes will be notified as set forth in Section 11.

AI Processing and Memory Intelligence Services.

ForeverFrom uses ZEP (getzep.com) and Google Gemini (gemini.google.com) for memory processing and AI-powered conversational features.

What ZEP and Google Gemini Processes:

  • Your conversations, memory content and life story is transmitted to ZEP and Google Gemini API's for natural language processing.
  • Metadata extraction (identifying people, places, emotions, events, time periods from your memories).
  • Memory organization (intelligently splitting and categorizing multi-part memory inputs).
  • Conversational AI (generating responses and follow-up questions from your digital twin).

ZEP and Google Gemini Data Practices:

  • ZEP and Google Gemini processes your data under their API Terms of Service
  • ZEP and Google Gemini current API Data Usage Policy states that API inputs are not used to train their models. However, your conversations, memory content and life story does pass through ZEP and Google Gemini's respective infrastructures for processing and is subject to their security practices and data retention policies. ForeverFrom cannot control or guarantee ZEP and Google Gemini future data practices and will notify you of material changes to their policies that affect your data.

User Acknowledgment Regarding AI Processing:

You understand and acknowledge that:

  • ForeverFrom transmits your conversations, memory content, and life story to ZEP and Google Gemini API's for processing.
  • While ZEP and Google Gemini's current policy states that API data is not used for model training, your data passes through their infrastructure.
  • You agree to comply with both ForeverFrom's Terms including ZEP and Google Gemini's Acceptable Use Policy.
  • Processing of your memories may involve multiple API calls across different AI services.
  • ForeverFrom acts as a platform coordinating these AI services but does not control ZEP and Google Gemini's underlying infrastructure

Third-Party AI Service Limitations:

ForeverFrom's obligation regarding AI processing is limited to:

  • Selecting reputable AI service providers with strong data protection commitments.
  • Enforcing our usage policies and investigating misuse that we become aware of.
  • Promptly addressing reported issues or concerns.
  • Being transparent about which AI services process your data.
  • We do not warrant or guarantee the effectiveness, accuracy, or security of third-party AI services (ZEP, Google Gemini or others). Each provider operates under their own terms and limitations.

3. Input, Output, Ownership & Use of Content

Definitions.

  • "Input" means the data, conversations, memories, photos, video, social integrations, or other materials you submit.
  • "Output" means content generated by the Services in response to your Input.
  • "Content" means collectively both Input and Output.

Your Rights in Input. You retain all rights, title, and interest in your Input. You represent and warrant that you have all rights, permissions, and consents for all Input you provide and that such Input does not violate any law or third-party right.

Your Rights in Output. To the extent permitted by applicable law, ForeverFrom assigns to you all right, title, and interest in the Output generated for you, so long as you comply with these Terms.

Reliance on Outputs and Actions. Artificial intelligence and large language models are evolving technologies and remain subject to limitations in accuracy, reliability, and safety. By using our Services, you acknowledge and agree that:

  • Outputs may be inaccurate, incomplete, or misleading - even when they appear detailed or precise.
  • Actions may not function as intended and may contain errors.
  • You should independently verify the accuracy and appropriateness of any Outputs or Actions before relying on them.
  • The Services, including Outputs, may not always provide correct, current, or complete information.
  • Outputs may be similar to other users' Outputs because our models share architectures and training.
  • Outputs may include content that does not represent the views or opinions of ForeverFrom.

Use of Content to Improve Services.

We may use anonymized or aggregated Input and Output to provide, maintain, and improve the services, develop models, enforce policies, enhance user experiences, and ensure safety and security. Depending on your settings or subscription tier, you may be allowed to opt out of having your content used for model training.

Content Removal & Filtering.

We reserve the right, without liability, to remove, block, or restrict access to any Content that violates these Terms, law, or third-party rights, or for safety, security, or policy compliance reasons.

4. Subscriptions, Payments & Credits

Offering Tiers. The Services may include free tiers, usage-limited plans, subscription plans, or pay-as-you-go models.

Payment & Billing. You will provide valid payment information and authorize us to charge applicable fees. We may use third party payment processors. Fees are non-refundable except as required by law or as expressly stated. If payment is declined or fails, we may suspend, downgrade, or restrict your access until resolved.

Price Changes & Notice. If we increase pricing for existing customers, we will provide at least thirty (30) days' prior notice so you may cancel before changes take effect.

Promotional Credits. We may issue credits, tokens, or promotional offers. Those are not redeemable for cash (unless required by law) and may have additional terms.

Cancellation, Refunds & Downgrades. You may cancel your subscription at any time in your account settings. Cancellation takes effect at the end of the current billing period. We do not provide refunds or credits for partial billing periods. If you downgrade your plan, the downgrade will take effect at the start of the next billing cycle.

5. Advertising & Sponsored Content

The Services may include advertising, promotions, and sponsored content.

  • Personalized Ads. We may deliver advertising based on your device information, usage activity, and account preferences, in accordance with our Privacy Policy.
  • Sensitive Data. Your conversations, memories, and health information will never be used for advertising purposes without your explicit, separate, opt-in consent.
  • Third-Party Ads. Advertisers are responsible for their own content. ForeverFrom does not endorse or guarantee any third-party products or services.
  • Your Choices. You may manage or opt out of personalized advertising through your account settings, device preferences, or as required by applicable law (e.g., CCPA opt-out rights).

6. Suspension, Termination & Account Deletion

By You. You may terminate your account or stop using the Services at any time.

By Us. We may suspend or terminate your access and delete associated data if:

  • You violate these Terms,
  • Your activity poses risk or harm to the platform, users, or third parties, or
  • We are required by law or regulation to do so.

Effect of Termination.

On termination or suspension, your rights under these Terms cease, but the following survive: intellectual property clauses, disclaimers, limitation of liability, indemnification, dispute resolution, and data obligations.

Data Deletion. If you request deletion of your account, we will delete your personal data consistent with our Privacy Policy and applicable law, except for backups or anonymized data used for aggregate or system-level purposes.

7. Disclaimers & Representations

  • The Services provide AI-generated content intended for reflective, informational, and personal legacy purposes only.
  • Outputs do not constitute legal, medical, financial, or professional advice and must not be relied upon as a substitute for consultation with qualified professionals.
  • You remain solely responsible for decisions made based on Outputs.
  • We do not guarantee Outputs are error-free, complete, or suitable for professional reliance.
  • The Services are not substitutes for legal, medical, financial, or professional advice.
  • We are not responsible for third-party content, ads, integrations, or services.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

  • ForeverFrom and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages.
  • Our total liability will not exceed the greater of: (a) the total fees you have paid in the 12 months preceding the claim, or (b) USD 100.
  • Some jurisdictions do not allow exclusions of liability, so certain limitations may not apply.

This limitation of liability does not apply to:

(a) Claims for gross negligence or willful misconduct

(b) Claims that cannot be limited under applicable law

9. Indemnification

You agree to indemnify, defend, and hold harmless ForeverFrom and its affiliates, officers, directors, employees, and agents against all claims, damages, liabilities, costs, and expenses (including attorneys' fees) arising from:

  • Your Input or use of the Services,
  • Your violation of these Terms or applicable law, or
  • Claims that your use of Output or Services infringes third-party rights.

10. Dispute Resolution, Arbitration & Governing Law

Informal Resolution First. Before filing any legal action, you agree to first contact us at support@foreverfrom.com and attempt to resolve the dispute informally for at least thirty (30) days.

Binding Arbitration. Except where prohibited by law or as specified below, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in New York, New York, or another location mutually agreed upon.

Arbitration Fees & Costs. ForeverFrom will pay all AAA filing, administration, and arbitrator fees for claims under $10,000. For claims exceeding $10,000, fees shall be allocated per AAA rules. Each party bears its own attorneys' fees unless awarded by the arbitrator.

Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to legal@foreverfrom.com within sixty (60) days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration.

Class Action Waiver. You agree that disputes must be brought on an individual basis only, and may not be brought as a plaintiff or class member in any purported class, consolidated, or representative proceeding. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not permitted.

EU & UK Consumer Rights. Nothing in this section limits or excludes mandatory consumer rights under applicable EU or UK consumer protection laws. Where arbitration agreements or venue restrictions are prohibited by local law, those provisions shall not apply to users residing in such jurisdictions.

Exceptions to Arbitration. Either party may seek injunctive or other equitable relief in court to prevent infringement or other misuse of intellectual property rights. Additionally, either party may bring claims in small claims court if the claims qualify.

Governing Law & Venue. These Terms and any non-arbitrated disputes shall be governed by the laws of the State of New York, without regard to conflict of law principles. Any court actions (excluding arbitration) must be brought exclusively in the state or federal courts located in New York County, New York, and you consent to personal jurisdiction and venue in such courts.

11. Changes to Terms, Services & Notifications

We may update these Terms from time to time. For material changes that adversely affect your rights, we will provide notice via email or in-product notice. Continued use constitutes acceptance.

We may add, remove, or modify Services at any time.

12. Export Controls & Trade Compliance

You may not use the Services from countries or territories that are subject to U.S. trade embargoes or sanctions. By using ForeverFrom, you represent that you are not located in any such jurisdiction and are not prohibited from receiving U.S. services.

13. Miscellaneous

  • You may not assign rights under these Terms without consent.
  • If any provision is invalid, the remainder remains in effect.
  • No delay or failure to enforce a right waives it.
  • These Terms, together with related policies, form the entire agreement.
  • Certain affiliates, licensors, and service providers may be third-party beneficiaries.

14. Post-Mortem Rights and Legacy Management

Digital Will & Legacy Settings. Your post-mortem settings and preferences (collectively, your "Digital Will") express your wishes regarding your account and digital legacy after death. ForeverFrom will make commercially reasonable efforts to honor your Digital Will settings, subject to the limitations below.

Important Notice: Your Digital Will settings are preferences only and do not constitute a legally binding will, trust, or estate document. ForeverFrom cannot and does not make legal determinations regarding estate rights or authority.

Legal Limitations. Your Digital Will may be subject to, and may be overridden by:

  • Applicable probate and estate laws in your jurisdiction.
  • Valid court orders or legal process.
  • Decisions by your legal representatives (executors, administrators, or attorneys-in-fact).
  • Claims by lawful next-of-kin or beneficiaries with proper legal documentation, or
  • Conflicting instructions from parties with superior legal authority.

Dispute Resolution Process. In the event of conflicting claims or instructions regarding post-mortem account access or control:

ForeverFrom will require a valid court order to resolve any dispute. We will not make independent determinations of legal authority or attempt to resolve family disputes.

Upon receiving notice of conflicting claims, we will:

  • Place the account in restricted status immediately.
  • Notify all parties that a court order is required.
  • Suspend all account access until a valid court order is provided.
  • Comply with any court order regarding access, control, or deletion of account data.
  • Close or permanently memorialize accounts where no court order is provided within twelve (12) months.

Required Documentation. To execute any post-mortem account actions, ForeverFrom requires:

  • Certified death certificate AND
  • Valid court order specifically addressing the ForeverFrom account OR
  • Unanimous written consent from all known interested parties with notarized signatures (or other form satisfactory to ForeverFrom in its sole discretion)

We will not act on letters testamentary, wills, powers of attorney, or other documents without an accompanying court order that specifically addresses access to or control of the ForeverFrom account.

No Liability for Disputes. ForeverFrom is not responsible for disputes between family members, designated legacy managers, or other parties claiming rights to post-mortem account access or control. You acknowledge and agree that:

  • ForeverFrom is a neutral custodian of your data and preferences, not a legal arbiter of estate rights.
  • ForeverFrom does not provide legal advice regarding estate planning or post-mortem rights.
  • You should consult with an attorney regarding legally binding estate planning.
  • ForeverFrom's compliance with court orders does not constitute a waiver of any defenses or rights.
  • You indemnify ForeverFrom for any claims arising from post-mortem disputes over your account.

15. Contact Information

If you have questions or need to provide notices, contact:

ForeverFrom Inc.